The Joint Commission International (JCI) accreditation awarded to ASST Grande Ospedale Metropolitano Niguarda represents one of the world's most prestigious recognitions for quality, patient safety and organisational excellence in healthcare. Achieved by only a handful of public hospitals in Italy, this milestone required not only the continuous enhancement of clinical and organisational processes, but also a major programme of infrastructure modernisation and transformation.

As part of this journey, Bestmind supported Niguarda through Project Management, Programme Control and Data Analytics services for the projects funded under the Milan-Cortina 2026 Olympic Programme and Italy's National Recovery and Resilience Plan (PNRR), coordinating 30 construction sites across more than 18 buildings throughout the hospital campus.

The challenge was particularly demanding: delivering refurbishment, expansion and infrastructure upgrade works while ensuring uninterrupted hospital operations and maintaining full continuity of patient care.

To support this transformation, Bestmind developed a digital Information Centrebased on Microsoft Power BI, designed as a single platform for monitoring, planningand controlling the entire transformation programme.

The platform brought together spatial, technical, financial and scheduling data for every hospital building, providing stakeholders with a single, real-time view of ongoing and planned works across the entire campus.

Through interactive maps and multi-level dashboards, the platform provides access to:

• real-time construction progress;
• type of works (civil and architectural works, building services, fire protection and structural upgrades);
• contractors, project managers, Contracting Authority Representatives (RUPs) and site supervisors;
• funding programmes and funding sources;
• floor plans and space allocation;
• departments affected, publicly accessible areas and temporarily restricted areas;
• planning of departmental relocations and continuity of healthcare operations

The Information Centre was developed using spatial, technical, financial and scheduling data collected from multiple stakeholders involved in the hospital transformation programme. These data were subsequently integrated, structured and made accessible through a single environment for monitoring, planning and control.

Bestmind was responsible for designing and developing the platform, integrating and structuring the information, managing the data, and coordinating the operational deployment of the system. The result is a decision-support tool that provides real-time assistance to the Technical Office, Project Managers and operational leadership, ensuring the availability, traceability and consistency of information whose scale and complexity could not have been managed through individual knowledge alone.